1. Information We Collect
- Personal Information: We collect personal information such as your name, email address, shipping address, billing information, and payment details when you place an order on our website.
- Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, and device information to improve our website and services.
2. How We Use Your Information
- Order Processing: We use your personal information to process and fulfill your orders, including sending you emails to confirm your order and to notify you of shipping details.
- Customer Support: We may use your contact information to respond to your inquiries or to provide you with customer support.
- Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, or other information we think you may find interesting. You can opt out of these communications at any time.
3. Data Security
- Protection Measures: We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.
- Third-Party Services: We may share your information with third-party service providers who assist us with order processing, payment processing, and other business operations. These providers are required to protect your information and may not use it for any other purpose.
4. Cookies
- Cookie Usage: Our website uses cookies to enhance your browsing experience by remembering your preferences and allowing you to navigate more efficiently. Cookies also help us analyze website traffic and improve our website’s performance.
- Cookie Management: You can manage or disable cookies through your browser settings. However, please be aware that disabling cookies may affect your ability to use certain features of our website.
5. Your Rights
- Access and Correction: You have the right to access, update, or correct your personal information at any time by contacting us at support@spherejackets.com or +1 (213) 459-5241.
- Data Deletion: You may also request that we delete your personal information, except for information we are required to retain by law.
- Opting Out: You can opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
6. Changes to This Policy
- Updates: We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.